FREQUENTLY ASKED QUESTIONS
Do you use archival, environmentally friendly materials?
Yes, all my digital art is printed with archival pigment inks on a heavyweight fine art archival paper, and occasionally on a white blended-fabric canvas featuring an extremely finely woven structure. The prints are finished with a UV and water-resistant varnish. My mixed media work is done on wood panels with acrylic paints and collages.
Spoonflower’s digital print process uses water-based pigment inks and dyes, with very little waste, organic and earth friendly fabrics, and eco conscious wallpapers.
Redbubble is also committed to a better, safer environment.
How and when should interested customers contact you?
Email me when you are interested in a Signed Limited Edition not available yet. There is a turnaround time of 10 days for production. Limited editions of 5, are printed on archival paper and mounted on dibond with a floating frame – ready to hang. Dibond, an aluminum composite, is comprised of two ultra-thin 0.3mm aluminum panels sandwiched around a polyethylene core. It is lightweight, rigid and will not delaminate or warp thanks to its low thermal expansion – making it a perfect permanent mounting solution for artwork. A few of them are currently available with a frame, the archival prints being mounted on polyethylene core, signed and numbered. Currently the limited editions on archival paper are either 24 x 18 (18x 24) or 32 x 24 (24 x 32) because of the weight of the mount material. I am also providing limited editions of 25 on canvas for larger sizes.
Email me if you have any question not answered in the FAQ or website.
Does the artwork come with a certificate of authenticity?
The Limited Editions come with a signed Certificate of Authenticity. Original works on wood panels are signed on the front and the back.
Do you offer installment payment plans?
Yes. Art works can be purchased on installment and layaway with a written contract. The works are delivered or shipped when paid in full.
There is an initial down-payment of 25% of the total purchase price of the artwork you wish to buy (price plus tax), then you pay the remaining balance in equal monthly instalments by check, debit card, or credit card. You will sign a contract, of which you will keep a copy, which sets out the terms of the payment plan. With card payments, you will authorize me to process each additional payment on the monthly anniversary date of the initial down-payment.
What are your payment terms?
The payment terms and fees for layaway are as follows, based on the artwork price.
For artwork valued at:
$500 and less: minimum 25% down payment, payment terms of up to 3 months on the balance.
$501-$2,000: minimum 25% down-payment, payment terms of up to 8 months on the balance
Due to the fact that the artist cannot sell the artwork to anyone else during the payment period, 10% of the total purchase price is non-refundable if the buyer decides not to complete the purchase and cancels the contract. Contracts must be cancelled in writing or by email.
Do you have a return policy?
I want you to love the artwork you selected. If you are not completely satisfied once it is in your space, please let me know as soon as you can. You have 28 days to return the item in the original packaging, for exchange or credit against another purchase. Item must be in perfect, unused condition. Shipping cost, if any, will not be refunded.
The two other stores through which I sell my design products have their own return policies on their website.
Do you accept wholesale purchases from corporate art consultants and interior designers?
I have not currently considered this option but am open to discuss it. I may start with trade discounts on unlimited editions prints.
Do you rent or lease your art and what are your fees?
Art rental, with a written contract, is an opportunity for businesses of all sizes, as well as individuals, to borrow original artwork for a 3-month period with an option to buy while supporting the work of the artist. This would require some negotiation.
Are you interested in being contacted by galleries or licensing agents?
What shipping options do you offer?
The 2 stores I use for products with my designs have their own shipping methods. If local, I like to deliver the artwork in person to the collector's home. Otherwise, I use UPS for shipping the art work, and USPS to mail greeting cards.
Do you accept commissioned projects?
It would depend on the project and if it fits with my style (see my artist statement.). It would require a contract, 50% deposit before start, and payment in full before delivery.
I would definitely do commissioned fabric design.
Do you help customers with the selection of frames for your artwork?
I recommend the use of floater frames as a modern way to showcase the Limited Editions Prints. However, they can be hung as presented on dibond support. Original artwork on wood panels is framed with a floater frame.